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Rick Hendrick City Chevrolet Frequently Asked Questions (FAQ)

At Rick Hendrick City Chevrolet we try to provide all the answers for Charlotte drivers so they can make the best buying decision for them. Check out our most frequently asked questions before stopping by, please feel free to ask some additional questions as well!

We do offer service loaners and can provide them depending on availability and services needing to be done. It will need to be scheduled in advance.

We do offer a shuttle service within a 15-mile radius of the dealership. We also offer a Lyft service if it is beyond a 15-mile radius.

Yes, we do accept service appointments online. However, Saturdays are first-come, first-serve for routine maintenance.

Yes. We can complete the entire process without stepping foot in the dealership. That would include an online credit application, trade-appraisal, vehicle selection, and delivery to your home or office.

We sell vehicles that come with a variety of warranty coverage, some of which include powertrain coverage, Hendrick Certification, and GM Certification. We have additional options to extend your vehicle’s service coverage that can be explored in our F&I Department.

We sell New Chevrolets, all models of Used vehicles, and we even have a Fleet & Commercial Department!

We do offer both lease and financing options through a variety of lenders.

F&I is short for \”Finance and Insurance.\” It is the department that will coordinate your financing and available optional coverages to protect your vehicle.

That will depend on the year of the vehicle. Please contact our service department with Year/Make/Model or VIN and we can assist with that.

We conduct multi-point inspections on all used vehicles. Other inspections, including Hendrick Certification and GM Certification, will depend on the year, make, and model of the vehicle.

Each New vehicle comes with a full tank of gas. Your sales representative will also conduct a new vehicle orientation with you to assist you in becoming familiar and comfortable with your new vehicle.

Yes, we can deliver your new vehicle to your home or office.

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5101 E Independence Blvd • Charlotte, NC 28212

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7:30am-5pm

Open Today! Parts: 8am-5pm

Rick Hendrick City Chevrolet 35.190298, -80.760577.