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“I just wanted to thank you for all you and the team did for me this past weekend. The Camaro rocks! Where can I go to write a review or reviews about my experience at the dealership? It was a great one so no worries!”
- Josh R. / April, 2012
“I just wanted to take a moment and say what great service I am receiving from Scott Cyr in the collision department. As you can imagine, I am heartbroken that my Tahoe is even there, but Scott has called me every day and provided me with updates and assures me that he is taking care of ‘my baby.’ Thank you all for having such great employees to work with, especially at times like this.”
- Pam B. / April, 2012
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“In March, I purchased a 2009 Chevrolet Traverse and unfortunately, 2 days later, I had to bring it in for service. With that being said, the service department at City Chevrolet has been absolutely phenomenal. My service consultant, Andy Davis, upon my inquiry informed me of the educational background of my technician, consistently kept me aware of the progress throughout the three days I was without my vehicle, provided a rental car, and assured me that the problem would be solved within the designated timeframe. Today, when I arrived, for another service problem, he promptly communicated the "next steps," had a rental car ready and provided immediate feedback regarding my concerns. Additionally, the Service Manager was extremely accommodating, the service area was impeccably clean, and other staff was noticeably customer service focused and demonstrated great interpersonal skill. As a veteran educator and pastor, the professionalism, honesty, promptness, and attention to detail has exceeded my expectations. This is my first experience purchasing a vehicle at City Chevrolet (previous Ford Explorer owner - 15 years) and although, I prefer not to have immediate service issues with a recently purchased pre-certified vehicle, my experience with the service department, will strongly encourage me to consider purchasing a future vehicle from this dealership. Thanks for your commitment.”
- Lisa O. / April, 2012
“Dear Mr. Hendrick--This is to express my extreme satisfaction in my recent buying experience at City Chevrolet in Charlotte. It all started with my desire to purchase a new Camaro ZL1. As you know, there is a high degree of enthusiasm for Chevrolet’s newest and historically significant model. Being an avid follower of the ZL1’s development and progress, I was keenly aware that allocations and availability in the first model year could be elusive. In addition, my particular desire to buy this car was to replace a 1967 GTO that I had for almost 30 years. The Camaro ZL1 was the only GM “muscle car” to come along in over 40 years that could fill the void left when I had to sell my first car.
My local dealer, with whom I had been in contact for over a year, informed me they did not get enough allocations to fill my order even though I was there, in person, on the first day they became available. On October 24, 2011, I frantically made phone calls to various dealers. I was both fortunate and blessed to reach Chris Goodman and Andrew Snyder at City Chevrolet. Both gentleman informed me that they had, indeed, received notice from GM that they had preliminary allocations for the Camaro ZL1.
My meeting with both Chris and Andy was sealed with a simple handshake. I was emotionally moved by both of them and their sincerity. There are not enough words to convey how genuine and ethical they treated me. This was absolutely the best auto buying experience in my life. The pricing promise they extended at the beginning was never altered, even though GM reduced ZL1 availability. Chris and Andy exhibited a motto of “promises made, promises kept.”
Also, I want to tell you that everyone on the staff I worked with – from those mentioned above to Chris Boone, Josh Warren, Heather Drayton, and Cedric Lockhart – all extended both a personal and professional attitude that told me they cared about what they do! They are “in it to win it”…from a life standpoint. You are fortunate to have such good people representing you! My thanks to everyone for such a comfortable and honest buying experience. And for the record, I love the new Camaro ZL1 too!
- Lewis "LB" North / April, 2012
“Great service, the reason why I always take my truck to City!”
- Michael G. / April, 2012
“The service was great—everyone did a super job. This was our second car to buy from City Chevrolet and we also sent a friend there who also bought a car.”
- Joyce W. / April, 2012
“Andy Davis and his crew do a GREAT job every time I bring my truck in for service. I am completely satisfied and trust Andy to get the job done right the first time. Thank you!”
- Lyle M. / April, 2012
“Sal Giuliano was great. He got the work done in time for me to leave town. No complaints.”
- Andrew W./ April, 2012
“Great service and a great experience all around.”
- James S. / April, 2012
“I had a great experience. I will do business again in the near future.”
- Amber W. / April, 2012
“Always a pleasure to work with Tripp Wilson.”
- Gregory H. / April, 2012
“Our service advisor, Tripp Wilson, is the best.”
- Peggy M. / April, 2012
“My service advisor, Andy Davis, provided excellent customer service.”
- Brian G. / April, 2012
“Andy Davis was great as usual. This service department is second to none in my opinion. ”
- James S. / March, 2012
“The customer service was great. Shawn Branham was a patient individual as he took the time to call around to 2 different companies I suggested for price shopping. Great customer service. ”
- Belinda F. / March, 2012
“Andy Davis always takes excellent care of the service on my cars. I have received only the best service and repairs. ”
- Nelson S. / March, 2012
“I would like to thank you for the level of care and service you provided me yesterday. I am a very satisfied customer.”
- Naimah P. / March, 2012
“I have dealt with many different dealers over the past couple of months in my search for a car – in Florida, George, and North Carolina. City Chevrolet ranked #1 out of them all. So satisfied with how I was treated and the attitude there, I opted to buy the brand new version of the Camaro vs a used one I found. Patricia Tate, Andy Davis, and the financial guy I worked with “Cheetoh” (Jason Dunham), were the reason I bought the car. Awesome people, not pushy, honest, and helpful. I will not only return to City Chevrolet, I have all ready been recommending the dealership to everyone. I have gotten so many comments of my car it’s amazing, and its all thanks to City Chevrolet!”
- James P. / March, 2012
“I was totally treated as a valued customer!” (Keith Black)
- Jerry H. / March, 2012
“City Chevrolet was EXCELLENT!” (Rich Yovan)
-Zii R. / February, 2012
“I keep coming back to City Chevrolet because Keith Black is so great to work with when trying to find a new car. He is the best sales person I have ever worked with.”
- Russell T. / March, 2012
"Andy Davis and his team are the best anywhere! "
- Bryan Y. / March, 2012
"This was my first experience buying a car online, from a different state, and arranging transport of the vehicle to my home. City Chevrolet in Charlotte, NC was very professional and thorough, and helped guide me through every step of the purchasing process. They were even able to offer me financing that was better than my credit union rate which made the process even easier because it eliminated having to deal with a third party in my transaction. I would highly recommend this dealership to anyone, no matter what part of the country you live in! (Larry Parker)."
- Jacelyn D. / March, 2012
"I bought my wife an Acadia from City Chevrolet in December and so far I don't think we could have asked for anything more. I made my wife go around and look at various cars (Volvos , Toyotas, etc.) as well she went to various dealers, including CarMax. We bought a 2009 used Acadia so we dealt with Adrian Drayton on the sales side and he was great about everything. Shanon Winebarger helped us with the paperwork, trade-in, etc. And then, Andy Davis has had to help us with a couple of service related things. But everything has been great and I would highly recommend your team to anyone."
- Joseph S. / March, 2012
“I had a great experience buying my car! Thank you!” (Steve Gordon)
- Timothy E. / February, 2012
“Very helpful and friendly service. My purchased was straight forward and easy! Thank you!!” (Tim Dobbins)
- Pamela S. / February, 2012
“I was very happy with the customer service I received. Thanks!” (Ryan Crist)
- Tracy G. / February, 2012
“Joe Ayers was very friendly, helpful, and was very professional. We had to take the Cruze due to an electrical issue with our old vehicle. Sal Giuliano in the service department was very professional and enjoyable to talk to as well.”
- Thomas P. / February, 2012
“The Sales Managers made it very easy for me to make my purchase at City Chevrolet – ZERO PRESSURE! Thank you!!”
- Richard D. / February, 2012
“Patricia Tate is absolutely amazing!!”
- Stacey R. / February, 2012
“Everything was outstanding and the sales associates were very knowledgeable in their professions.” (Larry Parker and Ryan Crist)
- Edward J. / February, 2012
“Tim Dobbins and Andy Snyder did a great job finding the vehicle I wanted. I wish my entire car buying experiences was that good. Those guys made it a fun experience. The car definitely catches people’s attentions.”
- John S. / February, 2012
“Superior service. Keith Black took time to meet my buyer needs and located the perfect vehicle for me.”
- Christopher W. / February, 2012
“My sales consultant (Patricia Tate) is definitely the best. She took all the necessary time to make sure I was completely satisfied.”
- Joyce S. / February, 2012
“I have been a satisfied customer of City Chevrolet for over 50 years. They were my first and only stop.” (Tim Dobbins)
- Thomas C. / February, 2012
“Very professional staff! I would recommend to anybody! (Joe Ayers)
- Lacy T. / February, 2012
“Great place and great people! They were very helpful and pleasant!” (Joe Ayers)
- Dorianne B. / February, 2012
“This was my best car buying experience-EVER! Randolph Smalls was terrific to work with and was polite, courteous, and a true professional throughout the process. Randolph picked me up at the airport and was very patient and helpful when my flight arrived hours later than planned. I will definitely look to buy my next Chevrolet vehicle from City Chevrolet and I live 600 miles away!”
- Thomas S. / January, 2012
“Everybody there showed me and my family a good, warm welcome. My salesman (Chris Goodman) contacted me thru emails to get me what I needed and thru cell phone use. Finance did a great job as well to help out with this process. I will be back in June to purchase another vehicle from City Chevrolet. Thank you, thank you, THANK YOU!”
- Anthony W. / January, 2012
"Thank you for the outstanding service you offer at City Chevrolet. My vehicle was repaired recently in your Collision Center and I had a positive experience. Your employees are exceptional. Customer service is rare today and sometimes it goes unnoticed. I appreciate excellent customer service and I believe it must be praised.
Jeff Obert and all the employees in the Collision Center were extremely attentive, polite, and they went the extra mile to help me. My vehicle was ready, but was experiencing engine problems. Jeff sent out Ken and another gentleman to rescue me (I was stranded in the University area) and got me back to the dealership, into the rental car, and also resolved the issue quickly. Jeff also kept me updated and called me after I was back in my vehicle to follow-up to ensure that there were no lingering problems. I was very pleased with the way the entire situation was handled. Jeff and all your employees are professional and courteous.
My vehicle looks as if it was never involved in a collision. Thank you! I will recommend City Chevrolet to all my friends, coworkers and fellow college students!"
- Anna P. / November, 2011
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