Hendrick Motorsports and City Chevrolet...Two Champions, One Team

City Chevrolet would like to thank the folks at Hendrick Motorsports for allowing us to host a luncheon for their employees on Tuesday, October 27th. We thoroughly enjoyed taking this opportunity to introduce ourselves, meet you, and mingle throughout our short time together. At this luncheon, City Chevrolet's General Manager, Jerry Ferrell, addressed the employees and told them that City Chevrolet supports them and our team is here to help when needed. We wanted to make sure that the HMS employees were introduced to our management staff to ensure that when they purchase vehicles from, and service their vehicles at City Chevrolet, that the managers are here to ensure their complete satisfaction and make sure that everything goes just as we expect with all of our customers. As organizers of the luncheon, Nikki Potter (Internet Marketing Manager) and Heather Drayton (Assistant CDC/Internet Director), would like to extend a special thank you to Heather Buckelew, Executive Assistant at Hendrick Motorsports, as she was instrumental in the execution and success of this event. We look forward to working with each and every one of the Hendrick Motorsports Team members in the future and would thoroughly love to host another event such as this again, so thank you, again, for letting us come out and meet with you all! Hendrick Motorsports and City Chevrolet... Two Champions...One Team TEAM HENDRICK

JD Power 2008 SSI Survey Results Show GM Dealers Outperformed The Industry Average

JD Power released their 2008 Sales Satisfaction Index (SSI) survey results on Wednesday, November 19, and the results were outstanding. All 8 GM Brands outperformed the industry average! According to JD Power, "GM has some of the best dealers in the industry." Up five points from last year, this year's industry average was at 857. But what does it take to have completely satisfied customers? Surely it doesn't begin when customers drive over the curb. You have to begin taking care of your customers the moment they open the door to your dealership, go to your website, or pick up the phone to call you. The combined internal efforts of General Motors, along with the GM dealerships' commitment to exceed customers' expectations, contributes to the 8 GM Brands making the cut. General Motors' new products have qualities that all consumers can appreciate including segment-leading quality, fuel economy, features, and performance. For more information on Chevrolet's newest products, visit http://www.citychevrolet.com/ or contact Internet Sales Manager, Melissa McCullough at 1-866-409-3466. Source: https://www.autopartners.net/

Fall for People Pleasers!

We love customer comments! So thank you to everyone who took a moment to let us know what you thought about your recent experience with your favorite City Chevrolet employees! "James Potter and the whole City crew displayed a consistent degree of professionalism and, quite frankly, that is what sets you guys apart. I considered Lexus and after the experience at City, I purchased a Corvette."--Mr. Bisbee "This was the fastest and easiest purchase of a vehicle ever! Everything went so smoothly, from being greeted at the door, to being welcomed by the manager, introducting us to the salesman Adrian Drayton who was very knowledgeable, moving right along to the financial man, to driving out in a new vehicle in about 2 1/2 hours. I have recommended City to others. Thank you for your excellent service."--Ms. Bade "This is the first time with City Chevrolet and I will come back again. I liked the experience with City and Nathan Nejberger."--Ms. Sellers "Top class organization! We were impressed with everyone at City Chevrolet. Patricia Tate was knowledgeable, professional, and customer-oriented. Great experience from when we walked in the door to when we drove out in our new Corvette. Thanks to all!"--Mr. Smith "Joey Black was great and I would highly recommend him to anyone I knew wanting to buy a car."--Ms. Allen "Patricia Tate was great and delivered my vehicle to me. This is my 2nd purchase from her at City Chevrolet. My appreciation to Scott Moore (Sales Manager) for making the numbers work and meeting my payment expectations. Also, the finance specialist was super. No nonsense approach and my paperwork was as explained. It definitely shows taht a "team concept" does work! Thanks!"--Mr. Ertzberger