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Friday, July 31, 2009

Do you ever find yourself on a website just looking around, searching for what you originally went on the website for, but after a lot of searching, you forget what you went to the site looking for? Well, here at http://www.citychevrolet.com/, our goal is simple...we do not want to distract you from what originally brought you here. Whether it's that you're in the market for a new vehicle, you need to get your current vehicle serviced, you want to add a part or accessory to your car or SUV, or in the unfortunate event of an accident, you need body work. City Chevrolet's website can help! It is my job to steer you in the right direction! In August, 2009, you will see a brand new look to http://www.citychevrolet.com/! Just a new design, but with all the same information to help you with your automobile needs. We have found that the most popular parts to our website are 1) Pre-Owned Inventory 2) New Car Inventory and 3) Online Specials. However, sometimes when you go to a website in search of a particular item, you may not even take the time to see what else is available to you. Let me give you a summary as to what is available to you: 1) You have many ways to search for exactly what you're looking for! You can use the menu bar across the top and make your search from one of the department headings, including New, Pre-Owned, Fleet/Commercial, Service, Parts, Finance, and Collision Center. There are also separate tabs for Online Specials and an About Us section. OR, you can use the icons/tabs on the homepage if you are a "clicker" instead of using the dropdown menus. 2) To make it easy for you, we have our Inventory broken out into 3 sections: Pre-Owned (Used), New, and Commercial/Fleet. We have access to over 1000 pre-owned vehicles in our netword of Hendrick stores, which include most makes and models. We have hundreds of New and Commercial vehicles to suit your needs and desires. New vehicles include what you would typically think of when looking for a vehicle for you or your family...cars, trucks, and SUVS. Under the Commercial vehicles heading, we typically include Larger Trucks, such as Silverado 2500 and 3500s; Work Vans such as Cargo and Cutaways; Express Vans that hold up to 15 passengers; and also Silverado 1500s, Colorados, and HHRs that are typically used more for work or may have more of a "work" feel to them. So please peruse all 3 sections of our inventory, or better yet, give us a call at 1-866-409-3466 and let one of our Internet Sales Specialists assist you!
3) We have a separate section for Online Specials, both under the dropdown menu and a tab right there on our homepage. ALWAYS check this area out. You will find the most up-to-date information on Rebates/Incentives for New Chevrolets; the latest weekly Pre-Owned Vehicle Specials; and Coupons for our Service Department, Parts & Accessory Department, and Collision Center. Simply PRINT the coupon and bring it in to our dealership.
4) After you print out your Service, Parts & Accessory, or Collision Center coupon, head to one of those pages and BOOK YOUR APPOINTMENT ONLINE! It's that simple! You don't even have to pick up the phone...unless you prefer it that way, then the number to call is 1-866-409-3466. One of our friendly advisors will make your appointment for you. Simply write their name on your coupon, and ask for that person when you arrive.
5) We have several other tools to assist you in the search for your next vehicle. Under the New Vehicle section, we have Vehicle Reviews and Virtual Brochures that will give you a 1-stop shop for searching for your next New Chevrolet. We also have the Salesperson of the Month page to show you the "best of the best" at City Chevrolet. If you own a business or you are the one doing the purchasing at your company, you can find out exactly what make our Fleet/Commercial Department unique under the Fleet/Commercial section.
6) And last but not least is our About Us section. Here you can get all sorts of good info, like hours, direction, and see a partial list of employees (we've included picture of the ones who see customers on a day-to-day basis, however, this is not meant to exclude those very hard-working behind-the-scene workers!) You can also fill out a general "Contact Us" form or job application, and view our BLOG!
If there is anything that you would like to see on our website, please fill out a Contact Us form. I will do my best to take suggestions into consideration when reviewing and updating our site. AND, here's the greatest news...our "makeover" to our website is just a couple weeks away! So stay tuned and tune in to http://www.citychevrolet.com/!

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Friday, June 5, 2009

The New GM!

Everything you need to know about what's going on with GM is at www.gmreinvention.com. What do you need to know about City Chevrolet? Yes, we have received our participation agreement, just as expected. It is business as usual. You have no need to worry...your warantees are safe and secure, we can and will fix your vehicle, and we're here to help get you into the new or pre-owned car you've been looking for. We have great financing available and the best selection of vehicles in the Southeast! So, you can rest assured, City Chevrolet will remain an integral part of the New GM. June is Owner Appreciation Month! Letters were mailed out from GM on June 3. As an owner of a GM vehicle, you are getting rewarded with up to $2750 off a new 2009 vehicle if your purchase before July 6, 2009. Check your mailbox today and see City Chevrolet for complete details! Call City Chevrolet for details 1-866-409-3466 and see our current specials at www.citychevrolet.com.

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Friday, April 3, 2009

General Motors Unveils Unprecedented Customer Protection Package--"GM TOTAL CONFIDENCE"

In a press release dated March 31, 2009, 10:00 a.m. ET, General Motors unveiled an unprecedented customer protection package called "GM Total Confidence." Here are the benefits under this protection package:
  • Payment protection for first 24 months of ownership...lose your income and we'll make up to nine payments for up to $500 per month
  • Finance a new GM vehicle and we'll help protect its retail value at trade-in time on your next GM vehicle
  • Safety and security of one year of OnStar, standard
  • Fully backed, 5-year/100,000 mile limited powertrain warranty with roadside assistance and courtesy transportation...provides the best coverage in the industry
  • http://www.gmconfidence.com/ website launched with program details

DETROIT--General Motors today announced the most comprehensive customer protection in the industry with "GM Total Confidence," a plan that protects a customer's paycheck, investment, vehicle, and family.

"Our Total Confidence plan is an unprecedented offer that reinvents the ownership experience in an extremely positive way," said Mark LaNeve, vice president, GM North America Vehicle Sales, Service and Marketing. "Unlike other programs out there, 'GM Total Confidence' provides comprehensive coverage for new vehicle owners--from protecting their new vehicle investment to protecting their family's income. GM Total Confidence provides customers peace of mind in uncertain times."

The 'GM Total Confidence' plan:

  • PROTECTS YOUR PAYCHECK: 'Payment Protection*' provides up to nine months of payments on vehicle loans or leases ($500 max/month) if you lose your job for economic reasons. When looking for a job, you need a vehicle more than ever. 'Payment Protection' helps you get back on your feet.
  • PROTECTS YOUR INVESTMENT: Once you are halfway through your finance contract, the customer qualifies for 'Vehicle Value Protection.*' This helps protect customers against uncertainty in the future used car market. For example, on a 60-month contract, you become eligible after the 30th month. Much as we've seen home prices decline in this tough market--and homeowners may owe more than the current resale value of their house--'Vehicle Value Protection' provides peace-of-mind for customers when they want to go purchase another GM vehicle.
  • PROTECTS YOUR VEHICLE: GM's 5-year/100,000 mile transferable powertrain limited warranty (whichever comes first) plus roadside assistance and courtesy transportation. GM protects your vehicle with the best coverage in the business--so you don't have to worry. With the high quality of GM vehicles today, offering the best coverage only makes sense. See City Chevrolet for warranty details.
  • PROTECTS YOUR FAMILY: One Year OnStar 'Safety and Security' Package. Knowing that OnStar is there if you should ever need them really makes a difference. With Automatic Crash Response, OnStar's cutting-edge technology that protects your family when they travel. Visit http://www.onstar.com/ for more details.

"By protecting a customer's payment, investment, vehicle and family, we are reinventing the customer experience," LaNeve added. "The 'GM Total Confidence' plan addresses today's most pressing concerns for new car buyers...we asked customers what they wanted, and simply put, this package is it."

The "GM Total Confidence" plan is available for vehicles purchased April 1 through April 30, 2009. For more information, please visit http://www.gmconfidence.com/.

*These plans are provided by cynoSure Financial, Inc. and ServicePlan, Inc.

CITY CHEVROLET has been serving Charlotte and the surrounding area for 75 years! Please contact us at 1-866-409-3466 or visit us at http://www.citychevrolet.com/ and we would love to assist you with your next vehicle purchase!

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