Collision Center Service Advisor Receives Kudos!

Below is a letter written on June 3, 2009 about Collision Center Service Advisor, Jeff Laica: I recently had my car (2003 Hyundai Santa Fe) repaired at City Chevrolet due to a car accident and Mr. Laica was my collision specialist. I would like to say how satisfied I was with his service and professionalism. I was well pleased with the entire process from the time I dropped my car off until I picked it up, and might I add it was ready one day prior of its original tentative date of completion. I also would like to thank Mr. Laica for allowing me to "return" back to the shop for a repair on my side view mirror that was not stated in my original repair write-up. He handled this with a smile, ordered the mirror, called me to bring my car in anytime to install the mirror and when I did he had the repair shop workers to put it on ASAP! Again I just wanted to say thanks for the entire "One Stop" process coordinated for me through my insurance company Geico. It was an easy, no hassle process in my busy lifestyle. I would use your services again and highly recommend City Chevrolet to anyone looking for good collision service for their car repair needs. Best Regards, Felecia Arrington If you would like Jeff Laica and City Chevrolet to assist you with the repairs of your vehicle, contact us at 1-866-409-3466 or visit us at www.citychevrolet.com and read about our Collision Center. And, you can view our Collision Center's Coupons & Specials or make your Collision Center appointment online! We fix all makes and models and have partnerships with the major insurance companies! We look forward to serving you!

Bruce Nalewajk: Outstanding Performance in the Service Department

“Mr. Hart: I am writing this note (belatedly) to praise one of your employees, Bruce Nalewajk. We were unfortunate enough to need body work done on our Lexus two months ago. Mr. Nalewajk went above and beyond our expectations in his attitude, professionalism, and skills to make our experience better than we could ever have hoped for. As a small business owner myself, I know that employees such as Mr. Nalewajk bring tremendous value to an organization, that carries forward into the future to build a satisfied base of customers and repeat business. I hope you can find a way to reward Mr. Nalewajk for his outstanding performance.” Satisfied Customer