Bruce Nalewajk: Outstanding Performance in the Service Department

“Mr. Hart: I am writing this note (belatedly) to praise one of your employees, Bruce Nalewajk. We were unfortunate enough to need body work done on our Lexus two months ago. Mr. Nalewajk went above and beyond our expectations in his attitude, professionalism, and skills to make our experience better than we could ever have hoped for. As a small business owner myself, I know that employees such as Mr. Nalewajk bring tremendous value to an organization, that carries forward into the future to build a satisfied base of customers and repeat business. I hope you can find a way to reward Mr. Nalewajk for his outstanding performance.” Satisfied Customer